KNITTED POEPLE LTD offers you the possibility of using the following services ("Services")*:

a) My orders: follow the shipment of your orders, change or return items that are not for you and see the your order history.

b) My data: manage your registration data.

c) My addresses: save or modify your addresses to always have them available and complete your purchases faster.

d) My cards: save or modify the cards you use for your purchases and complete your orders quickly and always in a secure manner.


To make an order, a customer has to select a desired product, its color, size, and press the button “ADD TO CART”. To continue shopping and add another products to the shopping basket, a customer should press the button “CONTINUE SHOPPING”.

After the all desired items are added to the shopping basket, and a customer is ready to complete the order, it is necessary to fill in the personal data and press the button “PLACE THE ORDER”.


Separate delivery charge may be reflected as a separate item in the shopping basket, if applicable.

Prices of all items for the delivery to addresses within the European Union Value-Added Tax (VAT) area are added tax.

Prices for all items beyond European Union VAT area, as indicated are exclusive of value added tax.

Price includes delivery as per delivery option as described under “DELIVERY” headline of these terms and conditions.

For delivery to addresses that are beyond of European Union VAT area or/and beyond European Union Customs territory, it is a responsibility of the customer to proceed with customs clearance procedure, incl. all applicable fees and charges, and be responsible for payment of all import custom duties, sales taxes and similar, if any.

Any refunds to a customer will not include any import taxes and duties paid by a customer, customs clearance and related or similar charges. It is customers’ responsibility to proceed in accordance with applicable laws of a country of importation to get a refund or waiver for such taxes and charged.

The Seller may provide to a customer an information about applicable customs exemption limits and rules in a country of destination, about procedures of refund of import taxes and similar charges, but this information in no case forms a legal advice, and the Seller is not responsible for accuracy of such information or consequences of its use.


We accept online only those orders which payment can be settled via the website .

We accept payments through the website only customers, having billing and shipping addresses in the countries available for the selection on the website menu.

If your country or territory is not listed please contact Customer Care service to check if other options are available.

The Seller will accept an order only after the specific payment option is fully completed.

Knitted People LTD

71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ